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I went to the mall for the first time today in probably three years. Why go when lovely drivers deliver whatever I need right to my doorstep? MAC was having a sale, so I ordered two eyeshadows that were 30% off, and I thought I would save $6 in delivery charges and see what was going on at the mall. I parked at Nordstrom so I could blow through there on the way to save my $6 and the 30%. I encountered four different employees. Three of them were Boomers. Read on to learn why experience matters.

Over the last 35 years, I've probably had well over 100 people report to me. I first became a manager of people in 1990, when I was promoted from Business Development to Relocation Director at Jon Douglas Company about two years after I moved to LA. I had no idea what I was doing. Here’s what I learned along the way.

At the recent LeadingRE Forum in Chicago, five presenters led a great session on different topics related to Artificial intelligence and its use in real estate and relocation. The session started out with the very important topic of how to use AI responsibly. It is the Wild West out there right now, and misinformation is rampant. So, as with anything we get from the internet, they discussed how to protect, verify, personalize, and own the data.  But the most interesting part was how Yvonne Regan of Howard Hanna Rand Real Estate Services is using AI to create a very customized corporate relocation business development strategy.

Business cards reinforce what I call creating a ‘triangle of recognition’. If people can’t associate your name with your company and your market, then you are doing them and yourself a disservice. I can’t tell you how many directors I have known for years, and I have no idea what market they serve. Do you see the problem? Don’t discount the power of a business card.

Seth Grodin says, “Lazy isn’t a moral failing. It’s an economic consideration. We have limited time, limited energy, and limited resources. Allocating that effort is often done in response to what’s at stake and what’s on offer.” Labor Day always gives me pause to think about all the people around me who work so hard. Here’s to Mo, the hardest worker I’ve met in a long time.