Blog

This is no time for the status quo. It’s time to strip away the mantra ‘but that’s how we have always done it’ and replace it with ‘why not give this a shot?’. If the leaders of relocation divisions aren’t out seeking new sources of business, more and more broker-owners are going to question why they need someone at a Director level when a low-level coordinator with AI and a strong referral management system could handle it.

Having work friends is important. But how those work friends can impact your work is more important. Being in relocation can be lonely in a company. Having a Ya Ya sisterhood or brotherhood with other department heads provides a support circle that can offer great dividends.

The Los Angeles area experienced a disaster in January of such a magnitude that is still hard to fathom. While I live an hour away from the fires, I heard the pain of the devastation through the voices my many friends who were affected. The thin layer of ash was a constant reminder from the north. I have asked my friend, Fran Flanagan, to recount her experience the day of the fires and how they are still dealing with the aftermath.

Every segment of our industry faces a unique challenge within its business lines right now. While it’s not up to us to solve one another’s problems, it is in our best interest to support each other and find solutions. A lot of the root of the challenges comes down to money. However, the end result needs to be about continuing to improve the transferee experience, no matter the cost.

I have heard from many relocation and business development department leaders that it is getting harder to recruit agents to the team due to increased referral fees, demands on performance, and expenses related to training, background checks, and certifications. It’s definitely not for everyone, particularly as fewer referrals are spread around. It takes time and resources to create and manage a successful team. Here are 17 tips to help you build a rock star team.