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Tell your customers the truth about what is going on in the industry and why. Build trust by doing the right thing for them so they can make informed decisions. Be transparent by openly discussing the steps you are taking to protect them. We must tell the truth, earn the trust, and always be transparent as we deliver our services.

And there it was: the dreaded blue-and-white mailer requiring me to call in to see if I had to report for jury duty. I had already been dismissed from a case in 2024 due to a business trip that could not be rescheduled. I had deferred the one I received in April until last week, and, of course, on the first day I had to call in, I was ordered to report for duty the very next day. I scrambled to cancel client calls.

While real estate is a very localized business, there are some things happening on a national scale that are worth discussing, as they have downstream effects on local business practices and ultimately mobility. But the real buzz lies in the behind-the-scenes scenarios playing out in a not-so-behind-the-scenes way.

Whether you are an individual or a mobility professional, the ongoing shenanigans in residential real estate right now have given me pause as an observer who feels the need to share my opinion on what is going on.

Real estate is what people own, but it is where we create our memories and live out our lives. It is also how we build long-term wealth and create stability. Ensure that when seeking out an agent, you feel the agent understands the importance of the endeavor and has the experience to execute it.  The real estate process is more complex than ever. Technology has made it easier in some regards and harder in others. Seeking out a great agent may not be what you think it means.